Values

At Sychem, we are driven by customers and strive to reach 100% customer satisfaction on each project we undertake. We take the time to listen to you, your needs and budget and advise on the most appropriate solution for your application.

Communication

We will ensure effective communication at every stage of the process when you choose us. Whether it be for any of our products or services, communication remains the same. You will have the relevant individual in contact with you every step of the way. The customers’ needs are always of the utmost importance.

Timekeeping

We agree on convenient time-frames with each customer and work efficiently to strive to complete the job in the estimated time frame. Any unforeseen circumstances are always communicated to you.

Pricing

Our quotations are fixed price, so there will be no hidden extras involved.

Of course, estimates are produced based on the quality of the information provided, unforeseen circumstances will be discussed and agreed prior to work commencing on any project or service related job.

When on-site

We will respect your premises as if it was our own. We will always clean up after each job is complete or at the end of each day. Our engineers are flexible to work with any customers’ demands.

Staff

The Sychem team are always polite and presentable. Our engineers wear branded uniform and protective workwear on-site. We always pride ourselves in exceptional customer service and operate with respect and civility.

Company Vehicles

Our vehicles will always be parked with consideration to you and your surroundings.

Health and Safety

All Team Sychem employees take health and safety very seriously and follow safe practice in accordance with our latest Health and Safety policy.

Our Accreditations and Memberships

  • ISO9001:2015
  • Accredited Manufacturer of ATEX, CE and UL certified equipment
  • Institute of decontamination sciences IDSC
  • Central sterilising club CSC
  • Institute of Animal Technology IAT
  • FELASA
  • LASA