Breakdown & Emergency Support

What we offer

When your decontamination equipment fails, it is essential to keep downtime to a minimum. With a team of qualified engineers deployed nationwide combined with our SychemEye service platform for breakdown call management, you can rely on us for full technical and emergency support. Our service team coordinates and logs all call outs promptly, so our response is one of the most efficient in the market.

In cases where an engineer is needed to provide support, a Sychem engineer will contact the site within 1 hour of the emergency being reported. Our medical equipment repair service is available to contract customers as part of our comprehensive PPM packages.

breakdown support

What are the advantages of breakdown and emergency support ?


SychemEye service platform coordinates breakdown call management for the report on call handling and job completion.
Support when you need it most.

Support when you need it most

Our out of hours contact form ensures 24-hour support. Ultimately, giving you piece of mind that we’re there when you need us most.

Less downtime

Our breakdown and emergency support service on your equipment ensures minimum disruption is caused.

Telephone support

1-hour telephone support for remote diagnostics and support following your initial call.

On-site support

24 hour/48 hour on-site support services available when required.

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Sychem Logo