Service Software System for Improved Support

Service Software System 3

SychemEye is Sychem's latest cutting edge Service Software System built to enhance and simplify the tracking and checking of customers' equipment within the Healthcare, Life Science and Pharmaceutical sector and to provide them with a complete analysis of the performance and trends of their decontamination process.

 What is SychemEye Service Software System? 

SychemEye was designed by our skilled team of software engineers while working closely with our customers to create a comprehensive solution that could combine our decontamination products with our equipment services packages and ensure our clients' decontamination processes are never compromised. SychemEye Service Software System platform provides the following to our service clients:

  • Asset logging of all equipment covered by a service contract with Sychem by client and site.
  • Link to our call out log which enables clarity of up-time and call-outs to site to be seen at any time by site or by equipment type with copies of engineers visit reports.
  • Inbuilt thermocouple test report documents tracking which enables any thermocouple test to be viewed following completion by our engineer with notification to client once it has been approved.
  • Worst offender report useful for our nationwide service contracts to enable an operations/estates manager to see which asset sustains the most downtime.

 WHY SYCHEMEYE?

SychemEye platform is part of our sophisticated Planned Preventive Maintenance and Breakdown management service software to provide our clients with real time information. SychemEye allows you to reach with a click all the information you need on your decontamination equipment from your desktop or mobile.

 VIEW YOUR ASSETS ON YOUR SITE

 

 VIEW SERVICE &VISIT REPORTS

 

 RUN REPORTS ON CALL

 

Independent Product Release_SychemEye IPR

 INTRODUCING SYCHEMEYE IPR

This is our new independent product release package that is an add on to our standard SychemEye offer which enables clients to see the exact status of a machine and archive and track current and past cycles for compliance and regulatory record keeping.