Sychem Software

What is SychemEye?

SychemEye is Sychem’s cutting-edge service software system built to enhance and simplify the tracking and checking of customers’ equipment within the healthcare and laboratory sectors. SychemEye provides customers with a complete analysis of the performance and trends of their decontamination equipment.

SychemEye was designed by our skilled team of software engineers to create a comprehensive solution that combines cleaning and decontamination equipment with our service packages to ensure your processes are never compromised.

What is SychemEye IPR?

Sychem’s independent product release (IPR), is the breakthrough in technology that provides customers with fully compliant solutions that improve, enhance, and simplify hospital infection monitoring applications. SychemEye IPR is a single monitoring package that displays and collates data from multiple manufacturers, removing the need for numerous packages. This package ensures the safe release of critical products across a broad spectrum of applications within sterile services, endoscopy, laundry, and pharmacy. IPR reduces the need for training and improves productivity.

Why SychemEye?

SychemEye cloud-based customer service portal for:

Access to service reports

The Client Console allows customers to view their Quarterly, Biannual / Annual thermocouple test reports faster than those who rely on traditional methods (email/post).

Real-time management

You have access to electronic engineer report sheets and their entire archive. Plus the ability log call-outs “directly” into our Call Management System online.

Equipment detail

You get access to all equipment detail on your machines, making it easier than ever to access and monitor.

Access to statistics

Allowing for statistics to be viewed at any time on several metrics. Run reports the way you want them with our Software Team on hand to assist you.

Why SychemEye IPR?

Monitoring of assets

Sychem monitoring of assets allow for quicker diagnosis of faults and the potential to identify issues before they cause downtime.

Maximum security

Cloud based software with installation enabled on a local PC or site servers for maximum security.

Sychem Support

Support from a team of dedicated engineers to provide solutions to improve patient and user safety.

System maintenance 

System maintenance delivered by award winning Microsoft Gold Partners SAS Global Communications.

SychemEye IPR Features:

Live machine data

Using a data logger attached to the unit, data is collected live and sent to the web application. This date can be used to identify issues, diagnose faults, and log cycle data too.

Our new independent product release package is an add on to our standard SychemEye offer, which enables clients to see the exact status of a machine. As well as the benefit to archive and track current and past cycles for compliance and regulatory record keeping.

Date archiving

SychemEye IPR is a premium system. Hosted on the Microsoft Azure cloud-computing platform, users enjoy security, peace of mind, data integrity, limitless storage, and scalable resources. The Azure platform allows us to utilise the finest and fastest systems available and enables upgrades and expansion at a moment’s notice.

With 24/7 monitoring, reducing downtime to a minimum and the system has a 99% + or better performance qualification. Security is continually monitored by Microsoft, ensuring the highest possible levels of assurance. Multiple automatic backups and load shared services, allows for switching of the system services should an issue arise.

Reports and alerts

With an array of pre-configured reports, data is presented in a simple and informative format. The reporting functions within IPR covers most applications from EWD washers and porous load sterilisers to laundry washer reports. As well as standard high, low, and deviation alarms, SychemEye IPR allows for the configuration of full application alerts. Email alerts can also be enabled, ensuring the system is 100% protected.

Machine data

Where a machine can produce a printed ticket, SychemEye IPR can import this data and display the results in an A4 printable PDF report. The content of this ticket data can be read and alarmed on, allowing the IPR to generate a pass or fail result for independent product release. Missing lines or incorrect values can also be monitored and alarmed. In some instances, a combination of machine ticket and SychemEye IMS data can be combined to ensure the maximum integrity of cycles.

Product release with track and trace

In batch processing requiring confirmation of the cycle details, SychemEye IPR incorporates simple product release where a pass or fail criteria are pre-set, and the user can accept or return each load. An audit trail is lodged against the operator. Linking this with a Tracking & Trace system can fully automate this procedure. In fact, SychemEye IPR is designed to work with most tracking and trace systems available today. IPR has enhanced and developed interfaces that provide additional features and removes the need to check both IMS and tracking software. Direct links make products to release a simple operation.

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