Critical Equipment Servicing,

Maintenance & Repairs

From autoclaves and washer-disinfectors to isolators and water treatment systems, we provide planned preventative maintenance (PPM), breakdown repairs, service contracts, and technical support for equipment within the healthcare, pharmaceutical, and laboratory sectors.

Why Sychem Servicing?

The support you need – when, where, and how you need it.

Customisable service contracts,
tailored to your needs

Accredited &
qualified engineers

Emergency support,
no contract required

Nationwide team

UK-stocked critical spares

No contract? Still covered

What Equipment Do We Service?

Our qualified Service and Test engineers provide servicing, maintenance, and technical support for a wide range of critical process equipment across NHS trusts, private hospitals, pharmaceutical facilities and life science organisations. This includes autoclaves and washers from all major brands, such as Getinge, BMN Weston, and all machines from our trusted partner, Steelco.

Autoclaves/Sterilisers

Washer Disinfectors

RO Water Systems

Isolators

Decontamination Locks

Airflow Solutions

Chemical Dosing Systems

& more

Trusted by

UKAS Accredited

All our test and calibration equipment is UKAS accredited, so validation results standing up to audit and inspection.

HTM-01-01

Spare Parts Packages

Training Packages

Additional Cycles

We service

ALL TYPES &

ALL BRANDSwrench icon

of decontamination equipment

Sychem Eye hero image

SychemEye is our cloud-based portal is improving the way you manage and monitor your equipment. Available to our servicing clients.

Request a servicing quote

Faster Access

Get instant access to your quarterly, biannual, and annual validation reports directly through the SychemEye portal. Access essential information that supports compliance and audit-readiness.

Real-Time Management

Our SychemEye portal provides seamless access to your validation history, reports, and archived data.

Detailed Insights

View comprehensive equipment data for all your devices, allowing for quick, informed decisions and a proactive approach to maintenance and compliance.

FAQs

What equipment do you service?

We service a comprehensive range of equipment including all recognised brands of autoclaves, washer disinfectors and all other decontamination equipment.

Do you offer customisable service plans?

Our emergency breakdown support packages are available to all customers, contract or not. Emergency Breakdown Assistance Available 24/7 If you are experiencing an equipment emergency, don’t hesitate to call us immediately. Our dedicated team is ready to help you around the clock. Call Now: 0238 001 3531

What is Planned Preventive Maintenance (PPM)?

PPM is a proactive service designed to maximise your equipment’s lifespan and minimise operational disruption through scheduled, precision-based maintenance visits.

How often should I schedule validations?

Depending on your specific equipment type, usage, and compliance needs, we offer quarterly, biannual, and annual validation.

Do you offer customisable service plans?

Yes, we offer fully customisable service plans built around your facility’s specific equipment and operation requirements.

What standards do your services comply with?

All our servicing is compliant with HTM-01-01 Parts C & D and delivered through a UKAS-accredited service.

What is SychemEye?

SychemEye is a cloud-based portal available to our servicing clients that provides seamless access to your service history, reports and archived data.

What is HTM 01-01 Compliance?

HTM 01-01 is a UK regulation outlining best practices for sterilisation and decontamination equipment in healthcare environments.

How much does autoclave servicing cost in the UK?

Costs vary depending on equipment type, usage, and service level. We provide customised quotes based on your requirements.

Why Choose Sychem?

With over 40 years of experience within the industry, Sychem is a leading provider of disinfection, sterilisation and decontamination equipment and solutions. Recognised for our attention to detail, high-quality products and excellent services, we work closely with clients and supply partners to meet the cleaning, sterilisation and decontamination needs of any facility.

Do I need a service contract for support?

You do not need a service contract with Sychem to benefit from our expert support. Whether you need a one-off repair, technical assistance, routine servicing, or an emergency callout, our engineers are here to help.

Keeping Your Facility Operational with Leading Servicing Solutions.

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EMERGENCY SUPPORT

Out-of-Hours Technical Assistance

If you are experiencing an equipment emergency, don’t hesitate to call us immediately. Our out of hours number is manned until 5:30pm - 11:00pm on weekdays and 8:30am-5:30pm on weekends.

Out of Hours

02380 013531

During Office Hours

02380 240729