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EU GMP Annex 1: What It Means for Pharmaceutical Isolators

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Washer Disinfector Servicing

Comprehensive servicing, testing and validation for washer and washer disinfector systems, in accordance with BS EN ISO 15883. We support healthcare, pharmaceutical, and laboratory facilities in maintaining HTM 01-01 compliance pharmacetuical cGMP requirements, while maximising equipment performance.

Planned Preventative Maintenance (PPM)

  • Minimal disruption to operations
  • Maximise equipment lifespan
  • Planned visits with precision
Schedule your maintenance

Non-Contractual Support

  • Ad-hoc servicing and repair support
  • Emergency assistance can be provided
  • Flexible call-out support, contract-free
Request support

Validation & Compliance Testing

  • Fully certified & traceable testing
  • All brands, all models covered
  • Reports via SychemEye portal
Book your validation

Washer Servicing Support

HTM 01-01 Compliant

We carry out the testing, inspection and validation activities required to support HTM 01-01 compliance, helping ensure your washer systems continue to operate safely, consistently and effectively.

Additional Cycles

Add additional sterilisation or wash cycles tailored to your workload, boosting throughput without compromising performance.

Compliance Documentation

Through detailed service records, test reports, certification and access to our cloud-based SychemEye portal, we provide a clear digital audit trail to support your requirements.

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What Washers do we Service?

From hospitals and decontamination units to pharmaceutical and laboratory facilities, our expert engineers service all types and brands of washers and washer disinfectors, including equipment from leading manufacturers such as  Lancer, BMN Weston and all machines by our trusted partner, SteelcoBelimed. Our engineers are trained to support HTM 01-01 compliance, BS EN ISO 15883 and pharmaceutical cGMP requirements.

Glassware Washers

Ultrasonic Washers

Instrument Washers

Pharma-Grade Washers

Trolley Washers

Washer Disinfectors

Tunnel Washers

Washer Servicing Explained

How often should a washer disinfector be serviced?

A washer or washer-disinfector should be professionally serviced and validated at least once a year, though the recommended frequency depends on equipment usage, manufacturer guidance, and regulatory requirements. High-volume environments may benefit from servicing every three to six months to maintain performance and reduce wear, while NHS hospitals must service equipment quarterly under HTM 01-01.

What is included in a washer disinfector service?

An industrial washer-disinfector service includes inspection, maintenance, calibration, and validation testing to ensure the machine operates safely, performs effectively, and remains compliant with relevant healthcare and regulatory standards. A service report and certificate are typically provided upon completion and are available to view digitally on SychemEye.
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SychemEye is our cloud-based portal is improving the way you manage and monitor your equipment. Available to our servicing clients.

Request a servicing quote

Faster Access

Get instant access to your quarterly, biannual, and annual validation reports directly through our SychemEye portal. Access essential information that supports compliance and audit-readiness.

Real-Time Management

Our SychemEye portal provides seamless access to your validation history, reports, and archived data.

Detailed Insights

View comprehensive equipment data for all your devices, allowing for quick, informed decisions and a proactive approach to maintenance and compliance.

FAQs

Why is washer validation important?

Validation confirms that your washer is consistently delivering the cleaning performance required for safe and effective disinfection.

What is HTM 01-01?

HTM 01-01 provides guidance for the management and decontamination of medical devices in healthcare, including validation and verification requirements for washers and washer-disinfector systems.

Do you provide compliance documentation?

We provide detailed service reports, test reports, and certification to support compliance and audit requirements. Our cloud-based portal SychemEye gives you instant access to your validation reports and water sample lab results.

What are the benefits of regular washer servicing?

Regular servicing helps maintain compliance, improve reliability, reduce downtime, and extend your equipment’s lifespan.

Do I need a service contract for support?

You do not need a service contract with Sychem to benefit from our expert support. Whether you need a one-off repair, technical assistance, routine servicing, or an emergency callout, our engineers are here to help. However, if you want the best value and a faster response time, a contract with us is the way to go.

Keeping Your Facility Operational with Leading Servicing Solutions.

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EMERGENCY SUPPORT

Out-of-Hours Technical Assistance

If you are experiencing an equipment emergency, don’t hesitate to call us immediately. Our out of hours number is manned until 5:30pm - 11:00pm on weekdays and 8:30am-5:30pm on weekends.

Out of Hours

02380 013531

During Office Hours

02380 240729