Search Sychem

Breakdown & Emergency Support

We offer Emergency equipment breakdown support if your washing, sterilisation, or decontamination machinery fails. Our Service Coordinators and Engineers team ensures that any issues are sorted quickly and efficiently.

Speak to an expert

What are the advantages of incorporating Breakdown and Emergency Support into your facility?

icon design SychemEye


Our cloud-based asset management portal simplifying the monitoring of washing, disinfection, sterilisation, and decontamination equipment.

icon design Support

Support when you need it most

Our out of hours contact form ensures 24-hour support. Providing peace of mind that we’re there when you need us most.

Reduced downtime ICON

Reduced downtime

Our breakdown and emergency support service on your equipment ensures any potential downtime is kept to a minimum.

Telephone support ICON

Telephone support

1-hour telephone support for remote diagnostics and support following your initial call.

icon design User friendly

On-site support

24-48 hour on-site support services are available when required.


service brochure 2023

Sychem Service Brochure 2023


What do our customers think of us?

5 stars

"Dawn took over the management of our servicing contract earlier this year, and very expertly organised the correct support, help, and spares. Now everything is working perfectly! A difficult job successfully accomplished. Well done, and thanks."

- Sychem Client

"Sychem always demonstrates professionalism and integrity when visiting client sites. With the ability to service other OEM equipment, this demonstrates a real value add to our clients and in a market where this is often hard to achieve."

- Sychem Client

"The attention to detail from your team has certainly made this whole process less stressful. I want to thank all the team at Sychem, and I look forward to having our new equipment successfully installed. "

- Sychem Client
9th March, 2021

Why are Autoclaves Pressurised?

It is essential that autoclaves are pressurised. At Sychem, we highlight the importance...

29th April, 2021

Sychem awarded CHAS accreditation

Sychem are incredibly proud to have achieved CHAS accreditation! As a leading provider ...

9th March, 2021

How Do You Use An Autoclave?

Sychem are experts in Disinfection, Sterilisation and Decontamination, and are speciali...

9th March, 2021

How Do I Buy An Autoclave?

When dealing with complex, in-demand Autoclaves, you may think the process of buying on...

15th March, 2022

AP(D) – What does Authorised Person (Decontamination) mean?

Sychem offers services and equipment to a range of industries, which sometimes results ...

9th March, 2021

What Does AE(D) Mean?

At Sychem, we operate in a number of sectors, including Healthcare, Laboratory, Life Sc...

9th March, 2021

What Is An Autoclave?

At Sychem, we provide an extensive portfolio of infection control consumables, capital ...

2nd March, 2021

What is Steam Sterilisation?

At Sychem, we are experts in disinfection, sterilisation and decontamination. We sell a...

Want to keep up to date?

Join our newsletter for deals and news

This field is for validation purposes and should be left unchanged.