Reports into: Service & Finance Manager
We are currently seeking a reliable and detail-focused Service Invoice Administrator to support our busy Service and Finance departments. This role plays a key part in ensuring accurate billing for service visits, parts, and contracts.
Key Responsibilities:
- Generate and issue service invoices accurately and in a timely manner.
- Review completed service jobs and engineer reports to ensure all billable items (labour, travel, parts, consumables) are captured.
- Collaborate with the Service Coordinators and Engineers to resolve any discrepancies or missing data.
- Liaise with the Finance team to process and record invoices, credit notes, and payments.
- Maintain accurate and up-to-date records in the company’s CRM/ERP system.
- Support monthly reporting of service revenue and invoicing metrics.
- Identify and escalate any recurring issues or opportunities for billing process improvements.
- Carry out general administrative tasks as needed to support the team.
Skills & Requirements:
- Prior experience in invoicing, billing, or service administration
- High level of accuracy and attention to detail.
- Strong organisational and time-management skills.
- Confident communicator, both written and verbal.
- Proficient in Microsoft Office, especially Excel; experience with invoicing or ERP systems is desirable.
- Ability to manage multiple tasks and work to deadlines.
- Team player with a proactive and professional attitude.
What We Offer:
- Supportive, collaborative team culture.
- On-the-job training and opportunities for growth.
- Free on-site parking and modern office environment.
- Opportunity to be part of a growing, forward-thinking company.
- Private Healthcare
- Social events and work parties
