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By Nicole - 3rd April, 2024 | Posted in Biomedical, Healthcare, Laboratory
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Breakdown and Emergency Equipment Servicing Support

Ensure your equipment continues to operate at its highest possible potential with our around-the-clock servicing support for healthcare, laboratory and life science equipment.

Breakdown and Emergency Equipment Support 

Our breakdown and emergency support services cover an extensive range of washing, disinfection, sterilisation and decontamination equipment and systems.

Supported by a team of office-based Resource coordinators, we respond to all washer and autoclave breakdowns within 24 hours and aim to have one of our specialist engineers on-site within 48-72 hours.

For sterilisation or decontamination equipment breakdowns outside of business hours, our out-of-hours contact form ensures you always have a way to notify us of any emergency breakdowns your facility should incur.

Spare Parts Replacement 

Our expert Technical Operations and Parts Advisor will assist you in identifying the required part to fix your machine and will then locate a suitable source to obtain it.

Whether your machine is ten years old or even discontinued, our team will find the most cost-effective solution to get your machine up and running again.

Should you need an emergency autoclave repair or even a laboratory washer repair, our team of specialists will support you to ensure your facility experiences minimal downtime.

Other Equipment Servicing Options

With all our servicing packages being fully customisable, our washer and autoclave servicing contracts encompass a variety of different options which can all be tailored to suit your individual needs.

Supported by a team of over 35 expertly trained service and test personnel stationed throughout the UK, we provide your equipment with the necessary equipment validation checks and tests required to ensure it continues operating at the recognised industry standards.

All of our tests are conducted per the current standard of UK regulatory authorities to meet the latest EN285, EN15883, BS2646, HTM 01-01 and HTM 2030/2010 protocols for washing and decontamination equipment.

Based either on-site or at our training centre in Hampshire, our Engineer Training Academy is designed to educate engineers on safe, accurate and reliable operation for decontamination equipment and systems.

Led by our team of specialists in the fields of disinfection and sterilisation, our packages cover a diverse range of topics and are fully customisable to meet your needs.

Equipment We Service

Whilst we are specialists in Steelco equipment servicing as a result of our long-standing partnership, we also service all other brands of washing, disinfection, sterilisation and decontamination equipment and systems.

Request a Quote 

Contact us today to request a quote and ensure your facility is always supported with our fully comprehensive around-the-clock servicing packages.


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