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Breakdown and Emergency Support

Explore our emergency equipment breakdown support services for washing, disinfection, sterilisation and decontamination equipment.

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Emergency Breakdown and Support

Providing peace of mind that we’re there when you need us most.

Reduced downtime ICON

Reduced Downtime

Our breakdown and emergency support services ensure any downtime on your equipment is always kept to a minimum.

Telephone support ICON

Telephone Support

Up to an hour of technical over-the-phone troubleshooting for remote diagnostics and support following your initial call.

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On-Site Support

With access to our out-of-hours support form, we will ensure we have an engineer on-site within 48-72 hours.

Emergency Breakdown Assistance Available 24/7

If you are experiencing an equipment emergency, don’t hesitate to call us immediately. Our dedicated team is ready to help you around the clock.

Call Now: 0238 001 3531

Get Immediate Help

Please note that this system is only available outside Sychem’s regular office hours – please get in touch with 0845 644 6824 in all other cases.

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service brochure 2023

Sychem Service Brochure 2024

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What do our customers think of us?

5 stars

"Dawn took over the management of our servicing contract earlier this year, and very expertly organised the correct support, help, and spares. Now everything is working perfectly! A difficult job successfully accomplished. Well done, and thanks."

- Sychem Client

"Sychem always demonstrates professionalism and integrity when visiting client sites. With the ability to service other OEM equipment, this demonstrates a real value add to our clients and in a market where this is often hard to achieve."

- Sychem Client

"The attention to detail from your team has certainly made this whole process less stressful. I want to thank all the team at Sychem, and I look forward to having our new equipment successfully installed. "

- Sychem Client
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